Went to see a client today at 8 30am. Takes about 2 1/2 hours just to get 50 miles in LA. Anyway, saw him because I wanted to make sure that he was a happy client. I have done this in the past, but not to the extent that I do now. To make a long story short, it worked out well for him and me. He has additional work, and had I not seen him, I would have missed it.
Lessons learned:
see them often
listen to them
don't assume anything
be nice
be honorable
come across as sincere, because you are
finally: don't look for the new business only, it will come if it is meant to be.
Good selling,
Steve
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About Me
- Stephan Schiffman
- New York, NY, United States
- Stephan Schiffman has been a leader in motivational and sales training since 1979. He is a Certified Management Consultant, and has trained and consulted to a wide range of corporations including IBM, AT&T, Motorola, Sprint, DHL, and a host of other organizations throughout the world. He has trained over 500,000 professionals in over 9,000 companies. Stephan Schiffman's business acumen has a solid foundation. Before founding D.E.I Management group he was a broadcasting executive and an account executive for a brokerage firm. As the Director of Training and Development for an international organization, he created and conducted training programs for thousands of people throughout the world. Since his programs have been integrated into the sales culture of major corporations, Steve is frequently asked to be a guest on national radio and television shows. Steve is the author of over 30 best selling sales books: Cold Calling Techniques (That Really Work!), The Consultant's Handbook, and many more!!
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