Friday, June 1, 2007

SO WHAT

Often people tell me that if you lose a deal do not take it personally. Just accept what has happened and move on. There is nothing that I disagree with more. To me, now and forever, I take every sale that I do not make personally. Thinking about that for a moment, lets go back to everything that we did to try to get the sale. First we had to call and get the appointment, second we went there, we developed a proposal after visiting with their staff and getting to understand their business. Finally we came back a total of four times and at the end we lost the deal to some one else. OF COURSE I am going to be upset. And, also, lets forget that friendly word "rejection" and get real about how we feel. It sucks. However, since we have been through this before, we pick up and move onto the next big deal. There is disappointment no matter what we say, and in fact, if there wasn't we we not be human. Happy Selling. Steve

2 comments:

Robert Laniewski said...
This comment has been removed by the author.
Stephan Schiffman said...

ROBERT: the probelm, which you know, is that we really don't know what the propect is thinking. We "think" that we know, and we play mind games. There are a very few sales people who call and do a true exit interview and if they do the client never really tells the truth. ss